Authors of the report also stated that “[E]ven those who found the experience valuable expressed concern about whether any real action would come out of all the effort. Many expressed a sense of futility in participating as ‘NPS keeps bringing people down here to get our opinion and nothing happens.’ They say they have ‘been through enough surveys and trainings’ and now want to see tangible actions.”
Sams was alerted to the contents of the report. Tim Whitehouse, executive director for Public Employees for Environmental Responsibility, wrote Sams last November after he was concerned to say “the challenge of raising those dashed hopes will fall to you. It is not to late to answer the alarm sounded in the NPS Voices 2018 report.”